Visiting Disney World for Guests with Disabilities

A Guide to Visiting Disney World for Guests with Disabilities

Disney World is renowned for its captivating attractions and immersive experiences, and it is equally dedicated to ensuring accessibility and inclusivity for all its guests. Our guide provides essential information and tips for guests with disabilities, ensuring that all visitors can experience the magic of Disney comfortably and safely!

Visiting Disney World for Guests with Disabilities

Planning Your Visit

Advanced Planning: The sprawling nature of Disney World, with its diverse range of attractions and experiences, makes pre-trip planning essential. Contact Disney’s Disability Services at (407) 560-2547 or via email at to discuss your specific needs. Utilize the accessibility guides on the Disney website or the My Disney Experience App to tailor your visit down to the specifics.

Disability Access Service (DAS): This service accommodates guests who may not be able to wait in conventional queues. Guests can register for DAS at Guest Relations at any park entrance, allowing them to receive a return time for attractions similar to the current wait time. This service is crucial for those who find waiting in traditional lines challenging.

Navigating the Parks

Rentals: Wheelchairs and Electric Conveyance Vehicles (ECVs) are available for daily rental at all Disney parks. Advance reservations are recommended, especially during peak seasons. ScooterBug, Disney’s featured provider, offers convenient pick-up and drop-off at your resort, enhancing mobility throughout your stay. If you rent at one park, then it good for all parks all day! The prices are subject to change so get Disney’s website for more info: here.

Transportation: Disney’s transportation systems, including buses, monorails, and boats, are designed to accommodate guests with disabilities. Cast Members are trained to assist with special boarding needs, ensuring easy park access. So, do not worry about getting to and from the park!

Visiting Disney World for Guests with Disabilities

Experiencing Attractions

Accessibility of Rides: Disney strives to make each attraction as accessible as possible. Guests can find detailed accessibility descriptions for each ride on Disney’s website or in the park’s guide maps. Some attractions may require transfers from wheelchairs into the ride vehicle, with assistance readily available from Cast Members.

Companion Restrooms: Spacious companion-assisted restroom facilities are conveniently located throughout the parks, providing comfort and privacy for guests needing assistance.

Enjoying Shows and Parades

Reserved Viewing Areas: Designated viewing areas for guests with disabilities are available for all parades and shows, offering excellent sightlines and convenience. These areas can be located by asking a Cast Member or checking the park guide maps.

Assistive Listening Devices and Sign Language Interpretation: Disney provides assistive listening devices and scheduled sign language interpretation for shows, helping guests with hearing disabilities fully enjoy the performances. Availability and schedules can be found on the Disney website or through Guest Services. The specific days for each park are listed below:

  • Disney’s Animal Kingdom: Tuesdays and Saturdays
  • Disney’s Hollywood Studios: Sundays and Wednesdays
  • EPCOT: Fridays
  • Magic Kingdom: Mondays and Thursdays
Visiting Disney World for Guests with Disabilities

Dining and Accommodations

Dining: All dining venues at Disney World are accessible, with staff trained to assist guests with dietary needs and allergies. Advance notice at table-service restaurants helps ensure that dietary restrictions are accommodated smoothly. Every dining menu on Disney’s website also has a section accommodating these needs as well.

Resort Accessibility: Disney resorts offer a range of accessible room options, including features like roll-in showers, grab bars, and visual alarm systems. These features help ensure comfort and safety throughout your stay and should be requested at the time of booking.

Additional Services

Service Animals: Service animals are welcome in most areas across Disney World but may have restrictions on certain attractions. Guest Services can provide information on service animal relief areas and attraction accessibility. Disney does have specific guidelines that need to be met, which can be found here.

Cognitive Disabilities: Disney offers services to assist guests with cognitive disabilities, including those on the autism spectrum. These services are designed to create a more comfortable and enjoyable experience, with additional information available through Disability Services.

Visual and Hearing Disabilities: For guests with visual disabilities, Disney provides audio descriptions, Braille guidebooks, and tactile map booklets to enhance park navigation and enjoyment. For hearing impairments, in addition to assistive listening and sign language services, handheld captioning and video captioning are available. Further information can be found here!

Visiting Disney World for Guests with Disabilities

Tips for a Successful Visit

  1. Utilize Guest Services: Make extensive use of Guest Relations booths throughout the parks for any assistance, from navigating the park to understanding attraction access. Do not hesitate to ask, as these of some of the nicest people you will ever meet!
  2. Take Breaks: Regular breaks are vital in managing the extensive sensory experiences of Disney World. Plan your day with downtime to rest and recuperate, even if that means going back to your hotel or resort.
  3. Stay Hydrated and Protected: The Florida sun can be intense; we all know that. Regular hydration and sun protection are essential to maintain your health and enjoyment throughout the day. Keep water on you and keep that sunscreen nearby too!


Disney World’s focus on accessibility ensures that all guests, including those with disabilities, can fully engage with and enjoy their visit. This guide aims to provide a framework for planning and enjoying your trip, filled with the magic and wonder that Disney is known for. With thoughtful preparation and utilization of the many services offered, your Disney experience can be both magical and accommodating!